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Word TowingSolutions

The company

Word Towing
Solutions LLC

A North Carolina company working with towing, roadside and transport operators since 2016 — and running a dispatch desk of its own on the same tools it builds.


Company Details

Registered name
Word Towing Solutions LLC
Company type
North Carolina limited liability company
Industry
Automotive — towing, roadside assistance and transport
Registered address
555 Fayetteville Street, Suite 201-A
Raleigh, NC 27601
United States
Areas served
United States
Platform operated
Vepsy — dispatch software for service businesses

How We Got Here

The company began in voice and data infrastructure — phone systems, networks, and the plumbing that businesses only think about when it breaks. Towing operators kept turning up with the same complaint: the phone worked fine, and the jobs still fell apart after the call ended.

So we started running a dispatch operation ourselves, to find out where the work actually leaks. It leaks at the handoffs — the address written on a pad, the price agreed verbally and never written down, the invoice raised three days later from memory. Everything we build now is aimed at those seams.

That work became Vepsy, the dispatch platform we operate and sell. We still run our own desk on it, which is the only reason we are willing to tell another owner it will hold up at two in the morning.

Messaging and Legal

Word Towing Solutions LLC operates SMS and MMS messaging programs in the course of dispatching roadside work. Who sends those messages, who receives them, how consent is obtained on a recorded call, the message frequency, and the HELP and STOP keywords are all set out in full in the SMS Terms and Conditionspublished on the platform's site.

This website's own policies are here: Privacy Policy and Terms of Use.


Talk to us directly

One conversation, no obligation. We will tell you where the money is leaking — including when the fix is one we do not sell.

Office
555 Fayetteville Street, Suite 201-A
Raleigh, NC 27601